Deputy Manager, Disability Service

You will lead and support staff, oversee daily operations, and uphold service standards. You will will play a key part of the senior escalation process, offering expert advice to internal and external colleagues and students in complex or high-risk situations, ensuring responsive, informed, and legally compliant decision-making.  This includes contributing to the delivery of high-quality support that meets the University’s statutory obligations, ensuring appropriate guidance, reasonable adjustments, and tailored support for students with disabilities, including those with mental health challenges. A central aspect of the role involves line management of Disability Practitioners; supporting them to remove barriers to success for students with disabilities and co-occurring conditions, to ensure these students experience equitable access to all aspects of university life – including learning, teaching, assessment, accommodation, and additional support.  You will also promote a positive, respectful, and inclusive culture team culture that supports team cohesion and student access, progression, and retention - and close operational collaboration with the Students’ Union, university departments, and key external stakeholders to support strategic priorities and ensure compliance with legal and sector obligations regarding disabled students.  The role requires strong line management skills to lead and support staff, oversee daily operations, and uphold service standards.