You will have responsibility for the full student recruitment lifecycle across the Group’s global operations. Reporting to the Deputy Vice-Chancellor (Global) and sitting on the Group Leadership Team, you will lead the development and delivery of a comprehensive, data-driven recruitment and conversion strategy across UK and international markets. You will play a central role in driving sustainable growth while ensuring the Group continues to operate with integrity, quality and compliance at its core. You will oversee global admissions operations at scale, ensuring efficiency, quality and performance, while maintaining the highest standards of regulatory compliance. The role also carries responsibility for market development, partnership strategy and the optimisation of international sales channels.
You will deliver and assist in the coordination of first-class recruitment and outreach for the University’s applicants, offering official and professional advice directly to applicants, while ensuring the quality of service is constantly improving. This is a key post to support the Recruitment and Outreach Manager in all processes involved in the applicant journey from enquiry to enrolment. The role involves delivering and coordinating recruitment and outreach activities including monitoring, tracking and analysing participant data, monitoring feedback on activities, and building relationships with schools and colleges externally in academic areas.
You will lead the coordination, development, and continuous improvement of student support services - a newly strengthened role, created to bring greater coherence, clarity, and impact across their student-facing provision. You will play a central role in ensuring that their services are well-organised, accessible, and aligned to student need, supporting students from entry through to completion and progression - with the autonomy to shape how services are delivered in practice, ensuring they’re joined-up, effective, and demonstrably contributing to student success. You will lead a multi-disciplinary team - Wellbeing and disability support, Careers and employability, Academic skills support, Library services, Academic coordination. The focus will be to: integrate services into a coherent and accessible student support offer; establish clear processes, pathways, and service standards; develop and implement measurable outcomes and KPIs; strengthen the student experience across the full lifecycle; ensure services actively support Access and Participation commitments; oversee effective approaches to student wellbeing, safeguarding, and inclusion.
You will lead their innovation portfolio, taking a creative and evidence-based approach to policy development and advocacy, working with their 24 leading research university members with the Government, with key research and innovation funders, with business, third-sector partners, regulators, and internationally with like-minded bodies. You will undertake research and provide robust and clear evidence and persuasive advocacy to support the delivery of the Russell Group’s strategic objectives. The role involves: leading the development and direction of Russell Group’s innovation policy work, including initiating new strands of work and activity where appropriate; proactively monitoring policy developments to identify potential issues, opportunities, and challenges; advocating for the Russell Group and its policy positions; managing and delivering research project; writing high-quality, persuasive and evidence-based briefing papers, consultation responses, and reports on relevant issues for a variety of audiences; contributing directly to public facing outputs including press statements, blogs, opinion pieces and occasional media interviews ; representing Russell Group interests externally at events and meetings with stakeholders and policy makers, including public speaking.
Dr Emma Thompson, Head of Enhancement, University of Southampton
Sian Edwards, Communication and Administration Officer, the National Network for the Education of Care Leavers
Matt Griffin, Programmes and Communications Officer, Causeway Education