You will lead the delivery and continuous enhancement of the student experience across the Faculty of Science and Engineering. You will oversee student engagement, support and retention initiatives, using data from surveys and student feedback to drive improvements and support strategic planning. The role involves managing Student Experience Managers, providing expert guidance on complex student support cases, coordinating faculty‑wide projects, and working closely with academic and professional services colleagues to create a consistent, high‑quality experience for all students.
You will lead, manage and develop the adult curriculum offer across the college. You will drive growth in adult programmes, maximise student participation and achievement rates and ensure all students receive an outstanding experience. You will play a proactive role in delivering the college’s strategic initiatives, with a particular focus on adult vocational programmes and local employment.
You will work in the Student Success team, playing a pivotal role in the delivery of the Student Success portfolio of work which supports young people from disadvantaged and under-represented groups to be successful in higher education. The role includes delivering personalised, timely support to specified student groups and supporting the effective delivery of the student success interventions and activities which form part of the Access and Participation Plan. The Student Success team works collaboratively with colleagues across the University to close gaps in outcomes by addressing the barriers that contribute to lower rates of attainment, continuation, and progression for underrepresented groups. Their ambition is to transform students’ lives by empowering them to be successful in their journey at Herts and beyond.
You will work to position King’s College London as a sector leader on conducting institutional evaluation and research to understand how they can support students from underrepresented groups to access university and succeed at university. The team generates causal evidence either through Randomised Controlled Trials or Quasi-experimental designs, as well as correlational and qualitative evidence. Key responsibilities: lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate); convey research findings, including complex quantitative information, in a clear and actionable way ; develop and maintain expertise in research and evaluation methodologies; work with academics and practitioners to test and trial new approaches to widening participation and student success.
Dr Emma Thompson, Head of Enhancement, University of Southampton
Sian Edwards, Communication and Administration Officer, the National Network for the Education of Care Leavers
Matt Griffin, Programmes and Communications Officer, Causeway Education