Online Student Success Advisor

You will deliver an exceptional, front-line experience for their global community of online distance learners - remote learning shouldn't feel distant.  You will be a dedicated, one-to-one point of contact for a caseload of Postgraduate Taught students, building the strong, personalised relationships that turn a degree into a life-changing journey.  From their first login to their proud graduation, the Online student Success Adviser will be their advocate, identifying when a student is struggling, providing differentiated support, and using coaching to ensure every student stays on track to succeed. You will collaborate digitally with faculties and departments across the University, ensuring that online learners feel every bit as connected to the King’s legacy as those on campus. This is a fully remote role, to deliver world-class support from the post holder’s own professional home environment.