You will lead on policy development, data governance, reporting, and continuous improvement initiatives, ensuring that student income processes remain efficient, compliant, and aligned with institutional priorities. An immediate priority will be leading Imperial’s operational readiness for the Lifelong Learning Entitlement (LLE), as well as supporting the implementation of Oracle Fusion in 2027. Main responsibilities: lead the design and implementation of the Banner Student to Oracle Fusion Accounts Receivable integration, ensuring robust data flows, automated billing triggers, and effective reconciliation controls to support credit-based billing operations; have accountable ownership of the functional roadmap for student income systems, identifying, prioritising and delivering system enhancements that strengthen processes, controls and service delivery across the University; monitor, interpret and implement relevant legislation, regulatory requirements and institutional policies, ensuring compliance with sector regulations, funding body requirements, consumer protection obligations, fee status guidance and visa-related charging considerations; manage Translation of policy into clear process designs, decision trees and Banner rules that are auditable and repeatable; lead the business readiness for the Lifelong Learning Entitlement (LLE) implementation across Finance, Registry and ICT; ensure Banner and Oracle are configured to support effective modular fee assessment, student funding administration and accurate fee processing; oversee regular reviews of key controls, ensure timely resolution of identified issues, and manage relationships with auditors to support effective governance and compliance across income operations; lead the planning and execution of testing activities for income-related system changes, establishing acceptance criteria and managing UAT and regression testing across Banner Student, Oracle AR and interfacing systems; take ownership of process‑improvement initiatives and act as a trusted advisor on larger University projects as the income systems and policy subject matter expert.
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